At Williams & Associates Virtual Company in Macon, GA, we offer work opportunities with our business partner, Arise Virtual Solutions. In order to use the Arise platform, you are required to have the following equipment:
A desktop or tower computer with a separate monitor is recommended. Refer to the list below for the exact specifications for your computer.
Note: All-in-one computers and Apple Mac computers may not be compatible with some client programs. Please refer to the opportunity announcement for additional requirements. Dual boot machines, Netbooks, and Tablets are prohibited from use.
The following accessories are required:
This is required for certification. Logitech, Plantronics, Microsoft, or similar brands are recommended.
This is required for production. A Plantronics T10 model or similar is recommended.
The following are required:
Your browser should be Internet Explorer 9.0 or 11 or Edge on Windows 7, 8, and 10, Mozilla Firefox 14 to 42 for either Windows or Mac, or Safari 8 or 9 for Mac only. Please note that Google Chrome Browsers are not compatible with the Arise platform.
Other security software may be incompatible and should be avoided. Technical support may be refused if your company’s software configuration is not compatible with the Arise platform or is determined to cause incompatibilities with client required servicing software.
Note: Your Independent Business is responsible for maintaining the security and reliability of its equipment. The following items are considered security risks to the Arise platform and, upon detection, may subject your company to the suspension or termination of its Master Services Agreement (MSA) or Statement of Work (SOW):
Please note that client programs may have additional or increased system requirements. Please refer to the opportunity announcement for additional information.
The following are required:
This should be via DSL, Cable, or Fiber Optic connection.
Note: The use of wireless connections to access any Arise system at any time is prohibited, even if the connection is encrypted. Connectivity to the Arise platform through an unauthorized Proxy Service or unauthorized VPN Service is strictly prohibited. Additionally, Satellite, Microwave, and Cellular Hotspot Internet Services are not permitted. USB connected modems are not supported.
Note: Unless stated otherwise in the opportunity announcement, most client programs are compatible with the following types of services: POTS (plain old telephone service), cable telephony, digital service, or business class VoIP. The service should be connected directly from the wall to your telephone. Softphones and cell phones are not permitted. The servicing telephone line should not interface at any point with the computer. The servicing telephone line should not have voicemail, fax, or other features on the line (other than long distance, if necessary).